Privacy Policy

Cup For Bro

Last updated: 15/3/26

Cup For Bro is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase products from us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Cup For Bro is operated as a sole trader business.

Data Controller:

Cup For Bro
4th Floor, Silverstream House
45 Fitzroy Street
Fitzrovia
London
W1T 6EB
United Kingdom

Email: cupforbro@gmail.com

If you have any questions regarding this Privacy Policy or how your data is handled, you can contact us using the details above.

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing address
Delivery address

Order Information

Products purchased
Order history
Payment confirmation details

Technical Information

IP address
Browser type and version
Device information
Website usage data

This information helps us operate our website and provide our services.

3. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Manage wholesale customer relationships
Improve our website and services
Communicate about orders, deliveries, or enquiries
Send marketing emails (only if you opt in)

We only collect the information necessary to operate our business effectively.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Contract

To process orders, deliver products, and manage transactions.

Legitimate Interests

To improve our website, understand customer behaviour, and communicate with customers.

Consent

When you choose to receive marketing emails or promotional communications.

You may withdraw consent at any time.

5. Payment Information

All payments are processed securely through third-party payment providers.

Cup For Bro does not store or process credit or debit card details.

Payment providers handle this information in accordance with their own privacy and security policies.

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may collect information such as:

Pages visited
Time spent on pages
Website traffic data
Device and browser information

Cookies help us:

Understand how visitors use our website
Improve performance and user experience
Maintain shopping cart functionality

You can disable cookies through your browser settings, although some website features may not function correctly.

7. Sharing Your Information

We do not sell or rent your personal information.

However, we may share data with trusted third parties where necessary to operate our business, including:

Payment providers
Delivery and courier companies
Website hosting services
Marketing or analytics providers

These providers are required to handle your information securely and in accordance with data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including:

Processing orders
Maintaining business records
Meeting legal and tax obligations

Where possible, personal data is deleted or anonymised once it is no longer required.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to data processing
Request transfer of your data to another provider
Withdraw consent for marketing communications

To exercise any of these rights, please contact:

cupforbro@gmail.com

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from:

Unauthorised access
Loss or misuse
Alteration or disclosure

Customer information is stored securely and accessed only where necessary for business operations.

11. Third-Party Websites

Our website may contain links to other websites. This Privacy Policy only applies to Cup For Bro’s website.

We are not responsible for the privacy policies of other websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or business practices.

Updates will be posted on this page with the revised date.

Your continued use of our website indicates acceptance of any changes.

13. Complaints

If you believe your personal data has been mishandled, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk
Phone: 0303 123 1113

14. Contact

For any privacy-related enquiries, please contact: